Tag - on hold messaging

On hold Message Best Practice Tips for 2013

Even with advancements in technology, and hip social media channels, the telephone is still the preferred form of customer contact and waiting on hold is something that every individual will eventually deal with as they call a company for customer service. Even as innovative...

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Is Your On Hold Message Anti-Social?

Ok, so unless you live under a rock you’ve certainly notice quite a shift in just the past few years to a mobile environment. Your prospects and customers are more mobile than ever, and they’re doing more searches from their phone or tablet than...

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On Hold Messaging Reduces Your Marketing Risk

There are several ways to market your brand. You can go into social media and other online marketing strategies, or you can opt to use the more traditional ways like newsletters, maybe go into TV advertising. Marketing your brand takes a lot of work...

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On hold Message Scriptwriting Tips!

What’s the secret to a great Message On hold?   Well, you might be thinking the answer is: 1) Crystal clear sound quality? 2) Using a Professional Voice Over? 3) Pleasant Background Music? While all of the above are important elements that make up various aspects of a...

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