Placing callers on-hold is
Placing a caller on-hold is risky business, but it happens all the time. It’s a risk, because lost calls cost your business potential revenues and wasted marketing dollars! Why risk losing the customer altogether by showing them shoddy service via on-hold times? On-Hold Messaging creates an on-hold experience that engages and connects your callers with your company and creates an invaluable marketing opportunity.
SILENCE OR RADIO
HANG UP IN
PREFER ON HOLD
HOW ON HOLD MESSAGING SERVICES WORK
Choose the on hold messaging plan that’s right for you. We offer everything from single one-time on hold recordings to comprehensive bi-annual, quarterly or monthly on hold messaging updates to keep callers informed of your latest developments to drive more sales!
You’ll enter company background info using our convenient Marketing On Hold Manager (or by phone), and our talented team of creative copy-writers will develop a custom on hold message script that perfectly aligns with your branding and marketing strategies.
Your script is then posted to your online account for your review and approval. You then audition from a variety of sample voice talents and background music. Your production is then posted for preview and loaded to your on hold media player.
As soon as you order, we ship your Original On Hold media player with a complimentary, pre-loaded, generic music and on hold message recording, so you’ll immediately begin enjoying music and message on hold services while your custom on hold marketing production is in process!
BENEFITS OF ON HOLD MESSAGING
One of the top reasons for calling a company is to learn business hours. Eliminate your employee’s time handling FAQ’s and long hold times with on-hold messaging
Your on hold marketing messages can promote add-ons, additional services, and specials while customers wait on-hold, after all, you never what else your customers and prospects may actually be shopping for?
On Hold messages are the only proven on-hold solution that mitigates caller frustration, enhances the caller experience, and keeps callers on the line up to 30% longer – giving you a chance to serve them!
POWERING BUSINESSES AROUND THE WORLD
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