On Hold Messages for Aesthetic Clinics Sounds Beautiful

On Hold Messages for Aesthetic Clinics Sounds Beautiful


The Sound of Beauty: How On-Hold Messages Enhance the Aesthetics Clinic Experience

In the competitive world of aesthetics clinics, every touch-point matters – and that includes what callers hear while on hold. Generic hold music, or annoying beeps can leave a flat impression. But well-crafted on-hold messages can transform those wait times into valuable opportunities to:

  • Build Trust & Confidence: Set a calming and professional tone that reflects your commitment to patient care.
  • Educate & Inform: Share information about popular procedures, new technologies, or upcoming events.
  • Promote Special Offers: Highlight seasonal discounts or referral programs to incentivize bookings.
  • Reduce Perceived Wait Time: Engaging messages make hold times feel shorter, enhancing the overall patient experience.

Crafting the Perfect Message:

When creating on-hold messages for your aesthetics clinic, consider these key elements:

  • Target Your Audience: Tailor messages to address the specific needs and interests of your ideal patient.
  • Focus on Benefits: Highlight how your clinic helps patients achieve their desired aesthetic goals.
  • Maintain a Calming Tone: Use soothing background music and a friendly voice that instills trust.
  • Keep it Concise: Aim for messages around 30-45 seconds to hold attention without dragging.
  • Clear Call to Action: Encourage callers to schedule a consultation or visit your website for more information.

Pro Tip: Showcase real patient success stories or testimonials in your on-hold messages to build trust and credibility.

Beyond the Basics:

Consider tailoring message content incorporating seasonal promotions or companion services/products to specific procedures throughout the day. For example, promote Botox treatments during lunchtime hours.

By implementing captivating on-hold messages, your aesthetics clinic can:

  • Boost Patient Satisfaction: Positive first impressions lead to happy patients and repeat business.
  • Increase Brand Awareness: Leave a lasting impression that sets you apart from competitors.
  • Drive New Bookings: Subtly promote services and encourage action during wait times.

Ready to transform your on-hold experience?

We offer budget friendly pricing to fit any size aesthetics clinic. Still on the fence whether or not on hold marketing is worthwhile? We invite you to try before you buy! That’s right, we’re so confident you’ll love your custom messaging  that we offer our 100% RISK FREE custom on hold demo trial offer.

 

Share this post