As with any industry, not all service providers are created equal and the on hold messaging industry is no different! What's the quality like? How do you know if you're getting a good value? Are you paying too much? What type of customer service...
In today's fast-paced business environment, maintaining a positive customer experience is crucial. However, a commonly overlooked aspect of customer service is the on-hold experience. Dead silence during this time can have detrimental effects on businesses, causing frustration and potentially driving customers away. Leaving callers on...
On-hold messages are an often-overlooked aspect of customer service, but they play a crucial role in maintaining customer engagement and satisfaction. When customers call a business, they expect to be assisted promptly, but sometimes they have to wait on hold for a few minutes...
"We apologize for asking you to wait on hold." "Your call is very important to us." "We know your time is valuable. We’ve all heard these annoying words—and most of us cringe at the mere thought of having to wait. Yes, there's plenty of anecdotal evidence that...
Customer Experience continues to influence everything from market presence and brand reputation, to customer loyalty and sales revenue. It’s never been more important. Customers have greater choices (and voices) than ever before, thus making customer experience missteps for brands particularly treacherous. Customer Experience is defined...
Well, 2020 has certainly been a year like no other, so why should the holiday marketing season be any different? Due to the global COVID-19 pandemic, there's been a "HUGE" resurgence in serving customers over the phone, and that steady stream of contact is likely...
Music on hold is nice. It’s a lot better than making callers wait in complete silence. But when you choose Weave (aka GetWeave) as your hosted voip phone provider, you;ll live the rich features, but as with most could based platforms the default music...
On-Hold Messaging is gaining ground in the field of marketing, communication and the customer experience. It has emerged as one of the useful communication tools for businesses, especially in recent times as more and more customers are phoning businesses versus visiting them during the pandemic. Original...
The COVID-19 pandemic has led to more people calling ahead to businesses that they would have visited in person, often phoning staff that has been reduced or work from home, thus leading to longer wait times and increased call volumes. This means your on hold messaging...
Are you a first timer when it comes to the world of on hold message marketing? Don't worry, you're not alone! Many people are novices when it comes to truly understanding the nuts and bolts of creating effective on hold marketing, let alone the...
$619
Do you want to purchase an on hold system without a contract? No problem. Our Single Starter Package is all-inclusive. Flat “pay once, play forever” price. No contract or ongoing fees. You get custom script copy, voice and music selection and the digital media player.
$59/mo
Keep your on-hold message fresh and your content compelling! This all-inclusive semi-annual program includes 2 on hold updates per year. Many clients use one production year-round, and a second during the winter holiday season, or highlight special events and promotions.
$89/mo
A perfect fit for brands with seasonal fluctuations, events or periodic news updates. An all inclusive plan to keep callers tuned into your marketing message and special offers. Let your customers know that you value their time.
$114/mo
Routine on-hold message updates to coordinate with your overall marketing strategy. Announce timely promotions, specials, and limited time offers. Keep callers informed of your latest developments and drive more sales!.
