On Hold Marketing

Summer Sales Slowdown? Try Updating Your On Hold Message

  As the summer months approach, many businesses experience a seasonal slowdown in sales. Customers may be on vacation, enjoying outdoor activities, or simply in a more relaxed mindset. However, this does not mean your business has to succumb to the summer sales slump. One...

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How Brands Make Sure You Don’t Hang Up When On Hold

  "We apologize for asking you to wait on hold." "Your call is very important to us." "We know your time is valuable.   We’ve all heard these annoying words—and most of us cringe at the mere thought of having to wait. Yes, there's plenty of anecdotal evidence that...

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Original On Hold Voted 2020 Top On Hold Messaging Service

  On-Hold Messaging is gaining ground in the field of marketing, communication and the customer experience. It has emerged as one of the useful communication tools for businesses, especially in recent times as more and more customers are phoning businesses versus visiting them during the pandemic. Original...

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Get Creative With On Hold Messaging During the Pandemic

  The COVID-19 pandemic has led to more people calling ahead to businesses that they would have visited in person, often phoning staff that has been reduced or work from home, thus leading to longer wait times and increased call volumes. This means your on hold messaging...

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Avoid These Common On Hold Message Content Mistakes

  On hold messages are effective because not only do they bring us closer to our callers; they also help in making sales. The rule for any on hold message is simple, and that is to keep your caller’s on hold time worthwhile by providing them...

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5 Tips On How to Pick the Right On Hold Messaging Service

    So you've decided it's time to do something about the caller on hold experience at your brand. Well,  Congratulations! Now that you've made the decision, you need to carefully consider choosing the right message on hold marketing provider to properly represent your brand. I...

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Which Option is Better Music On Hold or On Hold Messaging?

  If you haven't noticed, many businesses are paying much closer attention to the caller experience these days! Why? Well it's simple -- with the increase in mobile ads and click-to-call options, businesses are experiencing a tremendous uptick in inbound calls. And, if those calls...

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