Music On Hold

Top 5 Reasons Businesses Overlook On Hold Messaging

  What are the most common misconceptions about On Hold Messaging? At the Original On Hold, we've been making brands (in a wide variety of sectors) sound better for over 30 years. During this time, we have developed processes which allow us to deliver an exception...

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How to Add Custom On Hold Messages for Your 8×8 Phones

  It's unimaginable the number of VOIP (aka Cloud based) phone providers that exist today. One of older providers and most popular is 8 x8 (aka Packet 8). As we've discussed before  (see: https://bit.ly/3rjD9Aj) while these voip systems are feature rich and cost-effective, but...

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How to Add Custom Hold Music & Messages to Ring Central

  While the telephone has always played an integral role in conducting business, with today's COVID-19 health crisis, the telephone may literally be the "lifeline to your customers". More and more consumers have stopped frequenting businesses and instead are calling them, driving a massive increase...

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How to Upload Custom On Hold Messages for Weave Phones

  Music on hold is nice.  It’s a lot better than making callers wait in complete silence.  But when you choose Weave (aka GetWeave) as your hosted voip phone provider, you;ll live the rich features, but as with most could based platforms the default music...

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How the Telephone Customer Experience Impacts Business

  If you've ever wondered whether or not the caller experience is important or not, it’s no longer even a question of whether it's important or not -- we know it is! Especially in today's "not-so-new normal" business life due to COVID-19, in fact the telephone customer experience has...

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Do You Have a Post Pandemic On Hold Message Strategy?

  The world certainly seems topsy-turvy at the moment, but the extreme lock-down of past couple of months is being eased, and businesses that have been shut down or operating at limited capacity are slowly beginning to re-open. Sure, people are tired of being cooped up...

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