What is On Hold Messaging: The purpose of professional on hold messaging is to provide customers with information or entertainment while they wait. On hold messaging helps to reduce perceived hold times and improve the overall customer experience. In addition, professional on hold messaging can also...
Let’s face it, businesses were already put into a bad situation once the pandemic hit, and now that's exacerbated by just about every sector finding tremendous challenges in hiring personnel. This means most business are under staffed, and as a direct result causes longer...
Customer Experience continues to influence everything from market presence and brand reputation, to customer loyalty and sales revenue. It’s never been more important. Customers have greater choices (and voices) than ever before, thus making customer experience missteps for brands particularly treacherous. Customer Experience is defined...
The COVID-19 pandemic has led to more people calling ahead to businesses that they would have visited in person, often phoning staff that has been reduced or work from home, thus leading to longer wait times and increased call volumes. This means your on hold messaging...
On hold messages are effective because not only do they bring us closer to our callers; they also help in making sales. The rule for any on hold message is simple, and that is to keep your caller’s on hold time worthwhile by providing them...
So you've decided it's time to do something about the caller on hold experience at your brand. Well, Congratulations! Now that you've made the decision, you need to carefully consider choosing the right message on hold marketing provider to properly represent your brand. I...
It certainly has been a crazy past few months of being quarantined at home. Needless to say, whether for work or entertainment, people are online more than ever. That’s why this is the best time for your home services business to get going with...
$619
Do you want to purchase an on hold system without a contract? No problem. Our Single Starter Package is all-inclusive. Flat “pay once, play forever” price. No contract or ongoing fees. You get custom script copy, voice and music selection and the digital media player.
$59/mo
Keep your on-hold message fresh and your content compelling! This all-inclusive semi-annual program includes 2 on hold updates per year. Many clients use one production year-round, and a second during the winter holiday season, or highlight special events and promotions.
$89/mo
A perfect fit for brands with seasonal fluctuations, events or periodic news updates. An all inclusive plan to keep callers tuned into your marketing message and special offers. Let your customers know that you value their time.
$114/mo
Routine on-hold message updates to coordinate with your overall marketing strategy. Announce timely promotions, specials, and limited time offers. Keep callers informed of your latest developments and drive more sales!.