What is On Hold Messaging: The purpose of professional on hold messaging is to provide customers with information or entertainment while they wait. On hold messaging helps to reduce perceived hold times and improve the overall customer experience. In addition, professional on hold messaging can also...
Telephone greetings are crucial for creating a positive first impression. They are the first point of contact for customers and can set the tone for the entire call. A professional and welcoming greeting can make customers feel valued, while a poor greeting can create...
Let’s face it, businesses were already put into a bad situation once the pandemic hit, and now that's exacerbated by just about every sector finding tremendous challenges in hiring personnel. This means most business are under staffed, and as a direct result causes longer...
With consumers visiting businesses once again now that we have a better grip on the pandemic, it's no time for business owners to fall asleep at the wheel. Now, more than ever the "in-store customer experience" has to be done right. One area that...
"We apologize for asking you to wait on hold." "Your call is very important to us." "We know your time is valuable. We’ve all heard these annoying words—and most of us cringe at the mere thought of having to wait. Yes, there's plenty of anecdotal evidence that...
Customer experience is a buzz term for every modern business – definitively, the customer’s holistic perception of a company. Different to just customer service, this is about more than what happens when they speak with a representative. When done right, the results yield everything...
Customer Experience continues to influence everything from market presence and brand reputation, to customer loyalty and sales revenue. It’s never been more important. Customers have greater choices (and voices) than ever before, thus making customer experience missteps for brands particularly treacherous. Customer Experience is defined...
Due to the COVID-19 pandemic, we have seen a huge shift to remote working, we’ve all had issues in the past few months, trying to get in touch with various businesses. This was to be expected at the beginning of the outbreak when businesses...
Animal Hospital On Hold Message Client Case Study: With more than 40,000 animal hospital clinics in North America, pet owners certainly have lots of choices when it comes to whom they choose to take care of their furry friends’ pet care needs. While most veterinarians...
Did you know that the future of in-store marketing at a business is right under your nose? ... What is it? It's called Scenting or Scent Marketing. One of the reasons scent marketing is so successful as a sales strategy is because visual advertising...
$619
Do you want to purchase an on hold system without a contract? No problem. Our Single Starter Package is all-inclusive. Flat “pay once, play forever” price. No contract or ongoing fees. You get custom script copy, voice and music selection and the digital media player.
$59/mo
Keep your on-hold message fresh and your content compelling! This all-inclusive semi-annual program includes 2 on hold updates per year. Many clients use one production year-round, and a second during the winter holiday season, or highlight special events and promotions.
$89/mo
A perfect fit for brands with seasonal fluctuations, events or periodic news updates. An all inclusive plan to keep callers tuned into your marketing message and special offers. Let your customers know that you value their time.
$114/mo
Routine on-hold message updates to coordinate with your overall marketing strategy. Announce timely promotions, specials, and limited time offers. Keep callers informed of your latest developments and drive more sales!.