We've all experienced the frustration of being put on hold during a phone call, only to endure agonizing silence or repetitive hold music. These poor caller experiences can leave customers feeling neglected, frustrated, and even prompt them to hang up. However, businesses can turn...
Audio branding is the use of sound to define, reinforce and strengthen a company's identity Attracting and engaging customers is crucial for any business, and a well-designed brand strategy can make a significant difference. However, in the digital era, with increasing competition and noise, it...
When a customer calls your business, you have a golden opportunity to not only provide excellent service but also increase your revenue. Unfortunately, many businesses overlook this chance by neglecting to utilize on-hold messaging effectively. By implementing these tips and tricks, you can transform...
In the era where online reviews and social media dominate, you’d think that customer service and customer loyalty would be a central focus of most brands and marketers. But they’re typically not, though one often hears lip service paid to these values. In reality,...
In the era of advanced technology, VoIP (Voice over Internet Protocol) telephone systems have become the go-to communication solution for businesses. However, to truly make the most of this technology and enhance your business's image, it's crucial to consider the importance of professional voice...
With businesses paying more attention to wait times and customer experience, it’s more important than ever for companies to ensure that they have the right technology solutions to meet their customers’ needs. Dead silence on hold is one of the most frustrating experiences a...
In today's competitive business landscape, customer experience plays a pivotal role in the success of any organization. Every interaction a customer has with a company, including phone calls, contributes to their overall perception and satisfaction. Therefore, businesses must optimize the caller experience, especially when...
In today's fast-paced business environment, maintaining a positive customer experience is crucial. However, a commonly overlooked aspect of customer service is the on-hold experience. Dead silence during this time can have detrimental effects on businesses, causing frustration and potentially driving customers away. Leaving callers on...
Being put on hold during a phone call can be frustrating and time-consuming. It's an all-too-familiar experience for many individuals who have sought assistance or information over the phone. As a business or service provider, it's essential to recognize the impact of "hold times...
When you call an airline, urgent care center or or that restaurant where you’ve been trying to make a reservation, you’re more likely to wait on hold longer. That’s because you need the company’s services as soon as possible or they’re the only area...
$619
Do you want to purchase an on hold system without a contract? No problem. Our Single Starter Package is all-inclusive. Flat “pay once, play forever” price. No contract or ongoing fees. You get custom script copy, voice and music selection and the digital media player.
$59/mo
Keep your on-hold message fresh and your content compelling! This all-inclusive semi-annual program includes 2 on hold updates per year. Many clients use one production year-round, and a second during the winter holiday season, or highlight special events and promotions.
$89/mo
A perfect fit for brands with seasonal fluctuations, events or periodic news updates. An all inclusive plan to keep callers tuned into your marketing message and special offers. Let your customers know that you value their time.
$114/mo
Routine on-hold message updates to coordinate with your overall marketing strategy. Announce timely promotions, specials, and limited time offers. Keep callers informed of your latest developments and drive more sales!.
