Author - hold-admin

Message On hold Script Tip: Short, Sweet and Repeat!

A man once said, “A word to the wise is enough,” and while there’s some truth behind the famous line, unfortunately, this doesn’t apply in on hold messages. You can’t just throw out all the information in one on hold message, and expect that...

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Best Practices for Your Custom Automated Attendant Greetings

Callers’ first impression with your on hold message is important. Remember what we always say? “You don’t get a second chance on first impressions; make sure you put your best foot forward.”  Well, the same is true for your telephone system's automated attendant prompts!...

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Why It’s Important To Update Your On Hold Message!

  As pioneers of this industry, we at The Original On Hold, Inc. have become completely acquainted with people’s perception of time from all the research and case studies we did in the past. One of the many things we’ve learned that we want to...

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Live Up To Your Message On Hold’s Promise

Have you ever called an establishment where you have to listen to their seemingly unrealistic on hold message? Well, I have, and until now I’m not sure whether I’d find it funny or annoying. But, here’s what happened. You decide, okay? As I was waiting...

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