Author - hold-admin

On Hold Messages Help Prevent Wasted Opportunity

How long are Americans willing to wait for customer service before slamming down the receiver? Well, according to the newly released American Express study released May 2, 2012, the average consumer hits his or her boiling point after 13 minutes on hold. This means...

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On Hold Marketing: Profitable On Hold Messages!

On hold marketing is growing in popularity as hotel operators look to monetize the time it takes for a potential guest to get through to a telephone operator. But creating that perfect on hold message can be a challenge. Today, we discuss why hoteliers should...

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Your On Hold Message Service Provider – Champ or Chump?

Some companies who use on hold messages fail to realize that their message on hold provider lacks something. Perhaps they’re blinded by their offers that give nothing more than just a simple recording that will hopefully make the callers stay on the other line. However,...

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Common On Hold Message Mistakes Companies Commit

On hold messages are effective because not only do they bring us closer to our callers; they also help in making sales. The rule for any on hold messageis simple, and that is to keep your caller’s on hold time worthwhile by providing them entertaining...

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On hold Messages, How to Get Started?

  Once you get customers waiting on the other line, this means that they’re already interested in your product/service offerings.  So, how do you keep, and peak their interest even more? By feeding them important information about your company – from interesting company history to...

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Why On hold Messages are the Obvious Choice for Your Brand!

As business owners, often times we are so focused on running our business, we don’t have the time to really consider how our prospects and customers perceive our brand. Recently a client reported back after installing his customon hold messagethat: “Customers no longer suffer in...

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