Author - hold-admin

How to Make a “Feel-good” On Hold Message Experience

Some thoughts are expressed well in writing while others are better expressed when voiced out. For example, hard copy advertising seen in newspapers may not be applicable to on hold messages. Why? This is because of one issue -- tone. Tone, for on hold marketing,...

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Is Your On Hold Message Anti-Social?

Ok, so unless you live under a rock you’ve certainly notice quite a shift in just the past few years to a mobile environment. Your prospects and customers are more mobile than ever, and they’re doing more searches from their phone or tablet than...

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The Recipe for On Hold Message Success

In the past, On hold messages weren’t yet On Hold Messages; they were On Hold Music, played repetitively until the caller gets bored to death. However, as time passed by, marketing strategies of companies become more competitive that even the 45-second break in...

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