Author - hold-admin

How to Upload Custom On Hold Messages for Weave Phones

  Music on hold is nice.  It’s a lot better than making callers wait in complete silence.  But when you choose Weave (aka GetWeave) as your hosted voip phone provider, you;ll live the rich features, but as with most could based platforms the default music...

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Why You Must Add Social Video to Your Marketing Tool Box?

  While we all know the importance of video marketing, however over the last 6 months (and even longer) social media video ads have become the single most important investment you can make in your marketing strategy! There's a number of reasons for this, first over...

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Original On Hold Voted 2020 Top On Hold Messaging Service

  On-Hold Messaging is gaining ground in the field of marketing, communication and the customer experience. It has emerged as one of the useful communication tools for businesses, especially in recent times as more and more customers are phoning businesses versus visiting them during the pandemic. Original...

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Get Creative With On Hold Messaging During the Pandemic

  The COVID-19 pandemic has led to more people calling ahead to businesses that they would have visited in person, often phoning staff that has been reduced or work from home, thus leading to longer wait times and increased call volumes. This means your on hold messaging...

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Avoid These Common On Hold Message Content Mistakes

  On hold messages are effective because not only do they bring us closer to our callers; they also help in making sales. The rule for any on hold message is simple, and that is to keep your caller’s on hold time worthwhile by providing them...

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How the Telephone Customer Experience Impacts Business

  If you've ever wondered whether or not the caller experience is important or not, it’s no longer even a question of whether it's important or not -- we know it is! Especially in today's "not-so-new normal" business life due to COVID-19, in fact the telephone customer experience has...

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5 Tips On How to Pick the Right On Hold Messaging Service

    So you've decided it's time to do something about the caller on hold experience at your brand. Well,  Congratulations! Now that you've made the decision, you need to carefully consider choosing the right message on hold marketing provider to properly represent your brand. I...

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