With businesses paying more attention to wait times and customer experience, it’s more important than ever for companies to ensure that they have the right technology solutions to meet their customers’ needs. Dead silence on hold is one of the most frustrating experiences a...
As with any industry, not all service providers are created equal and the on hold messaging industry is no different! What's the quality like? How do you know if you're getting a good value? Are you paying too much? What type of customer service...
As the summer months approach, many businesses experience a seasonal slowdown in sales. Customers may be on vacation, enjoying outdoor activities, or simply in a more relaxed mindset. However, this does not mean your business has to succumb to the summer sales slump. One...
In today's competitive business landscape, customer experience plays a pivotal role in the success of any organization. Every interaction a customer has with a company, including phone calls, contributes to their overall perception and satisfaction. Therefore, businesses must optimize the caller experience, especially when...
In today's fast-paced business environment, maintaining a positive customer experience is crucial. However, a commonly overlooked aspect of customer service is the on-hold experience. Dead silence during this time can have detrimental effects on businesses, causing frustration and potentially driving customers away. Leaving callers on...
Being put on hold during a phone call can be frustrating and time-consuming. It's an all-too-familiar experience for many individuals who have sought assistance or information over the phone. As a business or service provider, it's essential to recognize the impact of "hold times...
On-hold messages are an often-overlooked aspect of customer service, but they play a crucial role in maintaining customer engagement and satisfaction. When customers call a business, they expect to be assisted promptly, but sometimes they have to wait on hold for a few minutes...
When you call an airline, urgent care center or or that restaurant where you’ve been trying to make a reservation, you’re more likely to wait on hold longer. That’s because you need the company’s services as soon as possible or they’re the only area...
In today's fast-paced world, where time is of the essence, customers have become increasingly impatient. They expect businesses to cater to their needs quickly and efficiently. However, despite the best intentions, sometimes businesses fall short of customer expectations, leading to “caller abandonment”. Caller abandonment refers...
In today's fast-paced world, communication is key. Whether a small business owner or a multinational corporation, reliable communication tools are essential. And when it comes to communicating over the Internet, Voice over Internet Protocol (VOIP) phones have become the go-to option for many businesses. But...
$619
Do you want to purchase an on hold system without a contract? No problem. Our Single Starter Package is all-inclusive. Flat “pay once, play forever” price. No contract or ongoing fees. You get custom script copy, voice and music selection and the digital media player.
$59/mo
Keep your on-hold message fresh and your content compelling! This all-inclusive semi-annual program includes 2 on hold updates per year. Many clients use one production year-round, and a second during the winter holiday season, or highlight special events and promotions.
$89/mo
A perfect fit for brands with seasonal fluctuations, events or periodic news updates. An all inclusive plan to keep callers tuned into your marketing message and special offers. Let your customers know that you value their time.
$114/mo
Routine on-hold message updates to coordinate with your overall marketing strategy. Announce timely promotions, specials, and limited time offers. Keep callers informed of your latest developments and drive more sales!.
