Customer Experience continues to influence everything from market presence and brand reputation, to customer loyalty and sales revenue. It’s never been more important. Customers have greater choices (and voices) than ever before, thus making customer experience missteps for brands particularly treacherous. Customer Experience is defined...
While the telephone has always played an integral role in conducting business, with today's COVID-19 health crisis, the telephone may literally be the "lifeline to your customers". More and more consumers have stopped frequenting businesses and instead are calling them, driving a massive increase...
Well, 2020 has certainly been a year like no other, so why should the holiday marketing season be any different? Due to the global COVID-19 pandemic, there's been a "HUGE" resurgence in serving customers over the phone, and that steady stream of contact is likely...
Music on hold is nice. It’s a lot better than making callers wait in complete silence. But when you choose Weave (aka GetWeave) as your hosted voip phone provider, you;ll live the rich features, but as with most could based platforms the default music...
While we all know the importance of video marketing, however over the last 6 months (and even longer) social media video ads have become the single most important investment you can make in your marketing strategy! There's a number of reasons for this, first over...
Due to the COVID-19 pandemic, we have seen a huge shift to remote working, we’ve all had issues in the past few months, trying to get in touch with various businesses. This was to be expected at the beginning of the outbreak when businesses...
On-Hold Messaging is gaining ground in the field of marketing, communication and the customer experience. It has emerged as one of the useful communication tools for businesses, especially in recent times as more and more customers are phoning businesses versus visiting them during the pandemic. Original...
The COVID-19 pandemic has led to more people calling ahead to businesses that they would have visited in person, often phoning staff that has been reduced or work from home, thus leading to longer wait times and increased call volumes. This means your on hold messaging...
On hold messages are effective because not only do they bring us closer to our callers; they also help in making sales. The rule for any on hold message is simple, and that is to keep your caller’s on hold time worthwhile by providing them...
If you've ever wondered whether or not the caller experience is important or not, it’s no longer even a question of whether it's important or not -- we know it is! Especially in today's "not-so-new normal" business life due to COVID-19, in fact the telephone customer experience has...
$619
Do you want to purchase an on hold system without a contract? No problem. Our Single Starter Package is all-inclusive. Flat “pay once, play forever” price. No contract or ongoing fees. You get custom script copy, voice and music selection and the digital media player.
$59/mo
Keep your on-hold message fresh and your content compelling! This all-inclusive semi-annual program includes 2 on hold updates per year. Many clients use one production year-round, and a second during the winter holiday season, or highlight special events and promotions.
$89/mo
A perfect fit for brands with seasonal fluctuations, events or periodic news updates. An all inclusive plan to keep callers tuned into your marketing message and special offers. Let your customers know that you value their time.
$114/mo
Routine on-hold message updates to coordinate with your overall marketing strategy. Announce timely promotions, specials, and limited time offers. Keep callers informed of your latest developments and drive more sales!.