What is On Hold Messaging: The purpose of professional on hold messaging is to provide customers with information or entertainment while they wait. On hold messaging helps to reduce perceived hold times and improve the overall customer experience. In addition, professional on hold messaging can also...
Telephone greetings are crucial for creating a positive first impression. They are the first point of contact for customers and can set the tone for the entire call. A professional and welcoming greeting can make customers feel valued, while a poor greeting can create...
Most U.S. Business Are Still Suffering a Staffing Crisis Three Years After the Pandemic A major staffing crisis has been in effect now ever since the COVID-19 Pandemic began back in 2020. In fact, while the pandemic has led to increased demand for goods and...
Let’s face it, businesses were already put into a bad situation once the pandemic hit, and now that's exacerbated by just about every sector finding tremendous challenges in hiring personnel. This means most business are under staffed, and as a direct result causes longer...
With consumers visiting businesses once again now that we have a better grip on the pandemic, it's no time for business owners to fall asleep at the wheel. Now, more than ever the "in-store customer experience" has to be done right. One area that...
What are the most common misconceptions about On Hold Messaging? At the Original On Hold, we've been making brands (in a wide variety of sectors) sound better for over 30 years. During this time, we have developed processes which allow us to deliver an exception...
"We apologize for asking you to wait on hold." "Your call is very important to us." "We know your time is valuable. We’ve all heard these annoying words—and most of us cringe at the mere thought of having to wait. Yes, there's plenty of anecdotal evidence that...
Time for some honesty here – most everyone business caller absolutely loathes sitting on hold. Unfortunately, it’s something that we all must endure at some point. In fact, it's reported that more than 7 out of every 10 phone calls are placed on hold! And...
It's unimaginable the number of VOIP (aka Cloud based) phone providers that exist today. One of older providers and most popular is 8 x8 (aka Packet 8). As we've discussed before (see: https://bit.ly/3rjD9Aj) while these voip systems are feature rich and cost-effective, but...
Customer experience is a buzz term for every modern business – definitively, the customer’s holistic perception of a company. Different to just customer service, this is about more than what happens when they speak with a representative. When done right, the results yield everything...
$619
Do you want to purchase an on hold system without a contract? No problem. Our Single Starter Package is all-inclusive. Flat “pay once, play forever” price. No contract or ongoing fees. You get custom script copy, voice and music selection and the digital media player.
$59/mo
Keep your on-hold message fresh and your content compelling! This all-inclusive semi-annual program includes 2 on hold updates per year. Many clients use one production year-round, and a second during the winter holiday season, or highlight special events and promotions.
$89/mo
A perfect fit for brands with seasonal fluctuations, events or periodic news updates. An all inclusive plan to keep callers tuned into your marketing message and special offers. Let your customers know that you value their time.
$114/mo
Routine on-hold message updates to coordinate with your overall marketing strategy. Announce timely promotions, specials, and limited time offers. Keep callers informed of your latest developments and drive more sales!.