About On Hold

Who is the Original On Hold Inc?

Founded in 1990, The Original On Hold Inc is a leading audio and video marketing, content production and customer engagement company. Our solutions, consisting of On-Hold MessagingVideo Production and In-Store Business Music, enable our clients to engage, educate and entertain their customers, and enhance the customer experience across critical customer touch points.

What makes us different?

We are service-driven, results-oriented team, whose expertise covers a broad spectrum of international experience in marketing, branding, media and public relations. We provide a wide range of services delivered with a personalized experience to help you gain an edge in your current marketplace. We are committed to being a trusted partner in the future growth of our clients.

Our Marketing Solutions

We play an integral role in your marketing efforts.

On Hold


Business Music

Auto Attendant

Our Proven Approach


We roll up our sleeves and dive right in to learn about your company, customers, marketing goals and what makes your brand tick!


Whether for on hold messaging, video production or business music, you have creative staff of music designers, video producers, copywriters, actors and voice overs for custom audio & video content creation right at your fingertips!


Implementation made easy! Whether you have a single location or hundreds of locations, we feature industry leading hardware solutions, audio and video experts and a dedicated support staff.

Campaign Management

Proactive campaign management to maximize your results! Our easy-to-use, web-based campaign manager puts you in total control, making it simple for you to keep content fresh and timely.

Try our risk free demo

Fully refundable deposit of $19.99

What our clients had to say about us

“The Original On Hold made the process of adding on-hold advertising and in-store music and messaging a breeze! Always a great finished product and excellent service.”

Andre Guerrero

Andre GuerreroOcean's Prime Steakhouse

“Fantastic! Our centers were very impressed with the quality and creativity of your staff. I would recommend them to anyone looking to increase the professionalism of their business.”

Dr. Stacey Albers

Dr. Stacey AlbersVision Care Centers

“I have to say we are very impressed with the customer service your company has shown on so many levels. Thank you for your attentive and prompt service.”

Bryan Davis

Bryan DavisFirst University Credit Union

We love our customers

Let us introduce you to just a few of the clients we work with

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